Track Part

The Benefits And More Of Having Proper Restaurant POS Equipment - Part II

For the longest time, most retail business owners thought of their point of sale system as a fancy cash register. With technology becoming more advanced, several innovations have become a standard feature within the retail POS industry. Below are more tips that can help your business increase its sales:

1. Employee Scheduling. Some restaurant POS packages includes a "staff scheduling" feature. You can expect to increase efficiency and dramatically reduce overall labor costs by controlling time-ins and time-outs, utilizing forecasting tools and control staffing levels. This feature allows easy schedule access, unlimited shifts and multiple job positions for each employee. You are also able to tie in any number of security functions to multiple job position. Some packages allows you to post schedules to a website and even sends out a copy of the schedule to each staff. Focus more on lowering labor cost while increasing employee performance by managing time and attendance efficiently and effectively.

2. Software Upgrade Assurance or SUA. A software maintenance program that gives you a distinct advantage when purchasing a POS system. It enables you to extend the usable life of your restaurant POS system and help stretch your investment. Those who purchase a POS system along with a SUA plan will always have the latest version of their POS software. This basically keeps their POS system new. Every time you receive a software upgrade it's just like buying the latest POS system available with the newest and most up-to-date features for your restaurant. The most current features of POS systems set ensures that you have the best possible ROI by allowing you to take full advantage of the power the POS software offers.

Another advantage of having a SUA is that no additional software purchase is required for upgrading or replacing hardware. When hardware needs replacing there is a drastically reduced cost to upgrade.

The way these programs typically work is you pay a small fee per year for all these benefits. Many customers agree that they receive huge benefits that help reap the full return on their POS investment.

3. Proper Tip Handling. Some of the point of sale software products has a builtin tip tracking feature in their time in attendance module. Once a staff is set as a tipped employee, your POS system will require a tip declation before clocking out. All servers who ring sales will have their total sales tracked. Tips collected through credit card sales are also tracked and shown on the server closeout report. Before logging out, server/waiter will be shown their total sales for the day, tips collected and then will be asked to declare their cash tips. This functionality will help you enforce tip regulations and manage the tracking declared tips, charge tips and hours worked for every tipped employee.

4. Customer Loyalty Programs! As the business owner you would like your POS system to provide accurate information on your customer's number and frequency of visits, buying habits, entice repeat visits and purchases using reward programs like a loyalty card, reward card or points card. You are able to do all this while managing the programs and preventing "sweet hearting" by employees.

Some POS packages come standard with a frequent diner or customer loyalty package that does all these things and more. By expertly tracking down your guests and their buying habits, you can prevent retail loss. You establish a database of customer's information with an account number. It can be their phone numbers or whatever number system you want to use. In what ever method you choose, the most popular and most secure method is through magnetic cards with your logo on them. These cards may act as a constant reminder of your restaurant by having your logo in their wallet or purse. The POS software will secure the reward programs you put in place to prevent your employees from giving away food. Typically, rewards are given to customers who frequently visits or purchases on the menu you highlighted. By establishing reward programs takes your staff out of the game and place you in total control of everything.

As you can see, your business can be run more efficiently by using proper restaurant technology. There are many ways, methods you can use, to help you in better management of your business so you will never have to waste more of your valuable time and money.

The author is the Vice President of Customer Relations for POS-for-Restaurants.com -- helping business owners use technology to be more efficient and more profitable with its 20 years of restaurant experience.

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